At the moment, the law works to the benefit of consumers and all indications are that soon there will be another plus for shoppers. Two years ago appeared amendment of regulations focusing on the provisions relating to warranties. So far, it covers a period of two years from the date of receipt by the buyer selected item. The problem is that vendors usually pull the interpretation of the provisions in their favor. This situation may illustrate the point at which a user from four months after the purchase of smartphone revealed in the defect. It uses so he with his right replacement with a new model that the retailer is protected only by the remaining twenty months. MEPs to the exchange began another period of 2 years of protection enjoyed by the consumer.
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Gazeta Prawna quotes deputy – Slawomir Infantry, which says that:
When defective goods are replaced by the new, it is logical that the time afforded protection also should be counted from the beginning.
Therefore, the parliamentary committee for the petition is preparing a bill clarifying the above issue. The whole has to be prepared in the next few weeks. These activities also supports the Office of Competition and Consumer Protection, according to which the provisions of the Act of 2014 years are not conclusive and work against buyers. The amendment is to be the result of a growing number of complaints. Many people buy the equipment that must be replaced frequently due to the defect. Most often this is related to what smartphones and small devices and household appliances. I am sure that the clarification of fine writing will bring tangible benefits to consumers. With a new record may be, however, not entirely satisfied sellers who until now were trying to save on the interpretation or ignorance of the law by the consumer. Source: Gazeta Prawna
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