1. VIEW DUO CALL HISTORY
Duo app shows the recently contacted people at the bottom. However, the call history doesn't carry a few basic details like the time and duration of the calls.
To view your detailed call log, you need to open the dialer or phone app on your device. That’s because Google has integrated the call history into your phone’s dialer app on both Android and iOS devices.
NOTE: If you don’t see Duo call log on your Android phone, go to device Settings > Apps > Duo > Permissions. Enable Phone from there.
2. MAKE CALLS DIRECTLY FROM DIALER
Without opening the Duo app, you have the freedom to make calls directly from the dialer. To do so, open the dialer app and tap on a contact's photo. Then tap on Duo video or voice call.
3. REMOVE FROM RECENT CONTACTS
To remove contacts from the recently contacted box in Duo, tap and hold on their contact name. Then tap Remove from recent contacts.
4. DOWNLOAD CALL HISTORY
If you want to download your Duo call history, you can do that too. For that, you'll have to dig a bit into settings since there's no quick option available.
On Android devices, open the Duo app and tap the three-dot icon at the top-right corner. Select Help & feedback.
On the next screen, tap the three-dot icon followed by Export call history. You can take a backup of the call history or share it using other apps from the Share menu.
Meanwhile, iPhone and iPad users need to open the Duo app, and tap the three-dot icon followed by Settings. Then tap on About, terms & privacy followed by Export call history.
ALSO ON GUIDING TECH
5. DISABLE VIDEO PREVIEW
Duo houses an interesting but a bit creepy feature called Knock Knock. Enabled by default, the recipient can see the callers live video before they answer the call — that's the creepy part. Thankfully, you can disable it.
To turn it off, tap the three-dot icon on the home screen of the Duo app. From the menu, select Settings. Here tap on Knock Knock and disable it on the next screen.
NOTE: If you disable Knock Knock, you will also lose the ability to see other callers preview video.
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