9/05/2018

Common iOS 12 Book App Problems and How To Fix Them


Common iOS 12 Book App Problems and How To Fix Them
Books White Screen, App Does Not Open


This annoyance has existed for some users for some time now. When you tap on Books or iBooks app, it doesn’t open the app. You simply see a white screen.


We are not sure what causes this issue on the iPhone. The only workaround that we have found is that you will have to force close the app and re-open it to work. Sometimes it can be frustrating as it takes a few tries to get this working.


If you are facing this issue, we suggest that you simply delete the Books App from your iPhone and iPad and re-install it from the App Store. Please make sure to backup your PDF’s /Books ( that you didn’t purchase from Apple) before you do this. You can also use the app off-load functionality to mitigate this risk.
iBooks/Books Not Syncing in iOS 12, How to Fix


The use of the word ‘Sync’ can be the root of the confusion. If you purchased a book using your MacBook or iPad or any other Apple device, and you cannot find the book in another Apple device, check your settings.


Before Checking the settings, please make sure that you are using the same Apple Id on the multiple Apple devices in question.


Even if you have Books Syncing option enabled, it does not make the book available on all your Apple devices.


Syncing only helps when you want to keep your collections in sync across multiple devices. For example, if you move a book into one collection in one of your Apple devices, syncing will make sure that the book is moved into the same collection in all your other devices.


The key to locating missing books or pdf’s across multiple Apple devices is to make sure that you have the iCloud Drive enabled in your Book Settings.
How to Locate Missing Books or PDF’s in Books App in iOS 12


There are certain key settings that you will need to verify to locate your missing Books in the iOS 12 Books App.


The first and foremost is to make sure you are using the same Apple Id across the multiple devices as we explained in the prior section.


Force quit the Books App


Check your iCloud setting to make sure Books is enabled. Tap on Settings followed by tapping on your Apple Id


Tap on iCloud and make sure that iCloud Drive is ON along with Books


If either one of these settings is OFF, Please enable them and proceed.


The next setting is about making sure when you buy a book using one Apple device, they are downloaded to other devices automatically.


To verify, tap on Settings > Your Apple Id > iTunes and & App Store. Make sure Books and Audiobooks is enabled under ‘AUTOMATIC DOWNLOADS’ section here.


For Books to be copied across all your Apple devices, it requires the icloud Drive setting to be enabled for Books.


Tap on Settings > Books > and under the Syncing option, make sure iCloud Drive is ON and check the devices that you have by tapping on ‘Update Other Devices’


The next action item is to make sure that you have not hidden the book accidentally. Please follow the steps in the prior section to check your hidden purchases/books and make sure you unhide the title in question.


If you have already checked through the steps above, the last step is to Sign out of Your Books account / Sign Out of Your iCloud account, wait for a minute or two and then do a forced restart of your iPhone or iPad.


Once your device starts up, Sign back into your iCloud Account, followed by your Books Account and give it some time for the books to sync.


You should be able to locate your missing Books.


If you were not successful, try deleting the Books app from your device and re-download it from the App store and then check.


We hope that we covered some of the key changes that you will find useful when using the new Books app on your iPad or iPhone.


Please let us know if you have any comments or questions and more importantly if you would like to share a favorite tip with the readers.


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